Create a meaningful keepsake with a custom heart necklace designed just for you
Our curated collection bridges the gap between classic elegance and modern individuality, making every piece as distinct as the person wearing it.
Find answers to common questions about our terms, privacy, refunds, and shipping policies.
Our Terms of Service govern your use of our website and the purchase of products. By accessing and using our store, you agree to be bound by these terms. These include provisions regarding user conduct, intellectual property rights, limitation of liability, and dispute resolution. We reserve the right to modify these terms at any time, and your continued use of the site constitutes acceptance of any changes. For complete details about your rights and responsibilities as a customer, please review our full Terms of Service document.
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. We collect personal information such as your name, email address, and shipping address to process orders and improve your shopping experience. We do not sell your personal information to third parties. Your data is protected using industry-standard security measures. We comply with all applicable privacy laws and regulations. If you have questions about how we handle your personal information, please contact our privacy team.
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free refund process. Items must be returned within 30 days of purchase in their original condition with all packaging and documentation. Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error or a defective product. For items marked as final sale, refunds are not available. Contact our customer service team to initiate a return.
We offer fast and reliable shipping to customers worldwide. Orders are typically processed within 1-2 business days, and you'll receive a tracking number via email once your package ships. Domestic orders usually arrive within 5-7 business days, while international orders may take 10-21 business days depending on your location. Shipping costs are calculated at checkout based on your location and order weight. We offer multiple shipping options to suit your needs. Orders placed on weekends or holidays will be processed on the next business day. For expedited shipping options or questions about your order, please contact our shipping team.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
